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Those Welcome Spins are playable on two of the most utterly entertaining slot games Piggy Riches or the excellent Legend of Shangri La.
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The website has been designed with a purple hued space theme with stars and planetary imagery a plenty.
Together they have brought you amazing games like the featured Piggy Riches, Legend of Shangri La, Cluster Pays, Mega Moolah or Starburst.
You can check out new games like Crystal Crush, Crystal Rift, Icey Gems, Who Wants to Be a Millionaire or the game of the week Vikings. Have a gander at classic slots like Cash Reef, Break Da Bank, Viking Gods: Thor and Loki or Reef Encounter.
There are also plenty of amazing jackpot slots on offer like Hall of Gods, Mega Jackpots: Star Lanterns, Divine Fortune, Treasure Nile or Major Millions!
There are also some real fun to play table, live and sports themed games for PlayCosmo Casino players to get stuck in on.
Try out table games with all sorts of types of Roulette, Blackjack, Poker or Baccarat! Check out the virtual sports games like Virtual Football Pro, Instant Greyhounds or Instant Velodrome.
PlayCosmo has been designed with mobile in mind. Therefore you know you can bring the fun on the go with you without the need to download a specific app.
We really were spoilt for choice. If looking for table games in a live casino area, then there are plenty to choose from.
Overall, there are just under 50 games available. There are 12 different roulette games, such as Auto-Roulette, Immersive Roulette and Speed Auto Roulette; additionally, there are 22 blackjack games, including Blackjack Party, Blackjack Platinum VIP and Blackjack Multiplayer Common Draw II.
The casino describes its PlayCosmo bonus as a Welcome Package rather than just a Welcome Bonus. However, in comparison to other casino bonuses , it is not that impressive.
Getting the bonuses are very simple, but it is important to check out the terms and conditions. In addition, the funds from the welcome bonus are to play on jackpot slots — so check out the eligible games.
Also be aware that there is a times wagering requirement attached to the bonus money, which must be fulfilled within 14 days; there is also a times wagering requirement attached to the spins, which must be fulfilled within 3-days.
Be sure to check the site for other terms. Furthermore, there is another welcome offer you can take up.
You can put the money in the game, play 0. In order to take up this deal, you need to enter code MEGA80 or select Mega Moolah Welcome on your first deposit to get the bonus.
The bonus comes with a times wagering requirement and you have days to fulfil the requirements. There is a times wagering requirement, and the bonus is valid for 7 days.
The promotions vary at different times, so make sure you check out the promotions page to find out what is currently on offer at the PlayCosmo casino.
When looking at the options, there are not that many to choose from. However, you can deposit with the following options: Bankwire Transfer, Visa, MasterCard, Visa, EuTeller, Webmoney, Paysafecard , Trustly, EcoPayz, Skrill and Neteller — so not the best choice.
All of the deposits were immediate and there were no fees at all attached. However, having said that, the times were pretty good. After requesting your deposit initially, there is a pending time of 24 hours, which is better than many, with some sites hovering around the 72 hours.
If you withdraw via eWallet, you should get your money in under 24 hours. Via credit or debit cards it generally takes between days.
Bank Transfers can take up to 7 days. All of these times are generally comparable to the industry standard. Furthermore, there are no fees attached by the casino.
When checking out the licenses and certifications of the site, we could see first that it is regulated by the UKGC. This is widely considered to be one of the most trusted and reputable regulators in the market.
However, the UKGC does not deal with complaints directly, nor does it allow the casino to deal directly with complaints; instead, they ensure that the casino appoints a UKGC accredited Alternative Dispute Resolution service.
The PlayCosmo casino has appointed IBAS Independent Betting Adjudication Service. Therefore, if you have a complaint, it will be dealt with fairly by an objective third party.
On top of this, all the games on the site and all areas of the site are tested by TST , which is part of the Gaming Laboratories International Group.
As such, every area on the site is audited at regular intervals to make sure it is operating fairly. The site also utilises the most up-to-date industry approved SSL encryption technology which ensures that all of your financial and personal data on the site is fully protected.
Finally, the site is linked to several responsible gambling companies, including GamCare, Gamblers Anonymous and Gambling Therapy. It also allows players to access their account and set deposit limits, reality checks, time limits as well as self-exclusion.
Overall, the steps taken for responsible gambling are very good. As such, we can see the site is fully certified, regulated and offers a safe, secure and trustworthy experience.
The customer experience was one area of the site that we felt needed a little help. There was no phone number offered, and the only methods of communication with the agents were via live chat or email.
Therefore, if you have an urgent query, there is just the option of live chat. However, the support was not offered 24 hours, which was disappointing.
The agents were available from Monday — Friday This was not the best, and we would like to see these hours expanding in the future.
However, on the positive side, we found the agents to be very quick in responses. The live chat was answered immediately, in minutes, and the emails we found were generally answered in under an hour, which was very impressive.
Overall, the service was very limited but pretty quick and very helpful. As well as this, there was an FAQ section that could be found under the support tab.
Here you could find out about more general topics such as account problems, self-exclusion, registration, security, banking issues, and technical queries.
It was a pretty in-depth offering. The usability of the site was not its strongest point, as it all looked a little messy and haphazard. However, it does allow you to see all the games that are on offer.
Above the banner, the games are split into three sections — Casino, Live Casino, All Games. Below the banner, in the casino area, the games are split into several categories: Featured; New Games; Classic Slots; Jackpot Slots; Table Games; Video Slots and Virtual Sports.
As well as this, there was a search bar across the top that allowed you to search for individual games. Registration and banking were also very easy.
Our only real issue was the slowness of registration and the site looked messy. However, user wise, it was pretty decent. Luckily, if you are a fan of mobile casinos , then you can access this site on mobile via browser or by the PlayCosmo app.
You can find the app download available in the iOS store, and it is quick, free and easy to download. However, mobile access is not as well advertised on the desktop site as it should be.
Having said that, the sit looks very attractive on mobile, and visually it is better on mobile than desktop. There is a menu icon to the top right and this takes you to the promotions.
You can also scroll down for all the games. The menu is not formatted very well, so it is an area of the site that needs to be worked on.
Overall, the games on offer are very good, but the formatting needs some work and finding your way around is tougher on mobile than desktop.
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